 The IT Division provides technology design and selection, technical support and training, systems, management and administration, technology acquisition, review and development of IT policies and standards, and strategic planning services, meet the administrative and academic computing requirements of the faculty, staff, and students of LaGuardia Community College.
To ensure that these services are provided in an effective, efficient and timely manner, the IT Division will: - Support and promote the productive use of technology throughout the organization.
- Ensure that all technology in place is secure, reliable and performing as needed.
- Provide timely, effective end-user support to resolve problems and provide assistance.
- Select, design and install cost-effective, quality technology solutions, designed to meetĀ college needs.
- Manage service contracts and vendor relationships for highest quality at reasonable costs.
- Protect business interests and technology investments with effective IT policies and practices.
- Promote end-user self-sufficiency through training and communication.
- Maintain positive relationships with end-users through information and communication.
|